FAQ's
Shrinathji Market Nathdwara is an online eCommerce platform dedicated to providing authentic devotional products, Outfit, prasadi sweets, and other Pushtimargiya seva items for followers of Shrinathji and the Pushtimargiya tradition.
We operate from Nathdwara, Rajasthan, the sacred Pradhan Peeth of Pushtimarg.
You can place orders directly through our website by browsing products, adding them to your cart, and completing the checkout process with your payment and shipping details.
We accept multiple payment options including credit/debit cards, net banking, UPI, and popular digital wallets. Payment options will be visible at checkout.
Yes, we ship our products both within India and internationally. Shipping charges and delivery times may vary based on location.
Delivery time depends on the product and destination. Estimated delivery dates will be provided at checkout and in order confirmation emails.
Yes, once your order is dispatched, you will receive a tracking ID via email or SMS or Whatsapp to track your shipment.
If your order arrives damaged or incorrect, please contact our customer support within 3 days of receipt with photos of the items. We will assist with replacements or refunds according to our return policy.
Due to the devotional nature of our products, returns and exchanges are generally not accepted unless the item is defective or damaged during delivery. Please refer to our detailed Return Policy for more information.
Yes, we ensure that all our products are authentic and crafted with purity, honoring traditional Pushtimargiya customs.
For custom orders or bulk purchases, please contact our customer service directly via email or phone. We will try our best to accommodate your requirements.
Click on the ‘Register’ or ‘Sign Up’ button on our website, fill in your details, and create a secure password. Registration is optional but helps in faster checkout and order tracking.
Absolutely. We follow strict privacy and security protocols to protect your personal data. Please read our Privacy Policy for detailed information.
Click on the ‘Forgot Password’ link on the login page and follow the instructions to reset your password via your registered email.
You can reach us via email shrinathjimarketnathdwara@gmail.com or call us at +91-8742007779 during business hours.
We periodically offer discounts and special promotions. Please subscribe to our newsletter or follow us on social media to stay updated.
